Personalized Service. Regional Plan. AvMed Members enjoy the highly personal touches of a regionally focused health plan without the sacrifices you might expect. That’s the AvMed Advantage. AvMed has consistently rated above our statewide competitors for overall satisfaction with health plans, according to the National Committee for Quality Assurance (NCQA).*
- AvMed provides personalized Member Engagement and 24/7 Nurse On Call support.
- AvMed's focus on service excellence is appreciated by Clients, some of whom have been with us for decades.
- AvMed's local presence ensures a seamless transition for Employers—from a quick turnaround on IDs to explaining administrative guidelines and the payment process, we bring you online quickly.
- AvMed uses "predictive modeling" to identify health patterns in employee groups and forecast potential health-related problems. Once identified, we help Members avoid complications to keep employees healthy and productive. We also make sure they're getting the benefits and administration support they need.
Focus on Health and Wellness
We help our Members to live a healthy, more active life. Empowering Members with the resources and tools to improve and maintain personal health is a priority for AvMed.
- Members receive education and incentives to participate in a wide range of wellness and prevention programs, and complementary and alternative medicine programs.
- We provide our Members with decision-support tools to help them make better healthcare choices and save money.
- For Members with chronic conditions, such as asthma, diabetes and heart disease, our highly-trained care team offers individualized attention and education information to help Members manage their health.
Access to Quality Care
Regardless of service area, our Members have access to a broad Network of doctors and a wide array of comprehensive Care Management programs for those living with chronic diseases and complex medical issues.
- We have a broad Network of specialists, flexible authorization policies and plans without referral requirements. We make it easy for Members to access this fine Network of doctors.
- AvMed continually evaluates service and Network Providers to offer the highest quality healthcare.
- We emphasize efficiencies that help control healthcare costs for Members, Employers and society at large.
*Highest overall rating of statewide plans reporting Health Maintenance Organization (HMO) and Point of Service (POS) product data to the National Committee for Quality Assurance (NCQA) for the Consumer Assessment of Healthcare Providers and Systems (CAHPS). CAHPS® is a registered trademark of the Agency of Healthcare Research and Quality (AHRQ).