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Plan Sales: 888-492-8633 (TTY 711)

Current Members: 800-782-8633 (TTY 711)

Hours: Monday-Friday 8am-8pm, Saturday 8am-1pm

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Medical Transportation

AvMed Coverage Starts Right at Your Front Door.

Need a Ride? AvMed Has You Covered.

AvMed Medicare Members have free access to non-emergency medical transportation (NEMT) services to plan-approved locations through Alivi.

Need to Schedule a Ride?
Plan your pickup 48 hours in advance by calling Alivi Monday - Friday 8 am-6 pm.

Local: 786-594-2718

Toll Free: 888-863-0259

TTY: 786-633-4510

Non-Emergency Medical Transportation Benefits

Easy Scheduling Through Alivi
Call and set up your ride in minutes.

Numerous Trip Locations
You may request transportation to the following places:
- Physician offices
- Physical/occupational/speech therapy
- Dental exams
- Pharmacies
- Participating radiology and lab locations
Specialized Trip Options
We can accommodate you with our four specialized trip options:
- Ambulatory Curb to Curb – For members who require no assistance with walking or standing
- Ambulatory Door to Door – For members who require assistance walking and getting into and out of the vehicle
- Wheelchair Accessible – For members who are unable to transfer to a vehicle seat or who require a wheelchair lift
- Stretcher Transport – For members who are bed-bound and must travel in a stretcher