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As the COVID-19 pandemic continues, you may have questions about vaccines, testing and more. See answers and useful resources to help keep you and your family healthy.

COVID-19 Updates

Check back often to see resources available to you and the most up-to-date information from the Centers for Disease Control and Prevention (CDC).


State of Florida Department of Health

Johns Hopkins COVID-19 Map

World Health Organization

CDC Information

Member Resources

Our Members' health is our top priority. See how we are working to help protect our Members. 

At-Home COVID-19 Over-the-Counter Tests

Every home in the U.S is able to obtain free at-home COVID-19 tests through the U.S. government at

In addition, eligible AvMed Members can obtain at-home COVID-19 over-the-counter tests at no charge when purchased at an AvMed in-network pharmacy. In network pharmacies include but are not limited to CVS, Sam’s Club, Walmart and Publix.

If purchased at a retail location outside of AvMed’s preferred pharmacy network, eligible Members may submit their receipt(s) for the reimbursement of the paid retail price (up to $12 per test). Learn more.

Reimbursement Form for COVID-19 tests

Reimbursement Form for COVID-19 tests - Spanish



COVID-19 Frequently Asked Questions for Members

Press Release: AvMed Provides Members with Another Extension of COVID-19 Benefits and Coverage

Press Release: AvMed Presents LIVE! from the Broward Center for the Performing Arts 

Re-Opening America: What Patients Should Know About Seeking Healthcare

Press Release: AvMed Takes Proactive Action in Response to COVID-19 

Press Release: AvMed Expands Access to Care for COVID-19

Behavioral Health

Virtual Visits powered by MD Live


Questions about Member benefits? Contact our Member Engagement Center at one of the numbers listed below, Monday-Friday from 8 am - 5 pm.

Medicare Members – 1-800-782-8633 (TTY 711)

Individual Health Members – 1-800-477-8768 (TTY 711)

Group Members – 1-800-882-8633 (TTY 711)

Provider Resources

At AvMed we understand that you’re able to give your patients the best care possible when you have the best resources. Reference the latest COVID-19 information below.


Clinical Guidance for Practitioners from DOH

COVID-19 Frequently Asked Questions for Providers

Provider Portal Login 


Role of CT in Detection of COVID-19

State of Florida Department of Health


Question? Providers may contact the following numbers listed below, Monday-Friday from 8 am-5 pm.

Provider Service Center: 1-800-452-8633 or log in to the Provider portal

Urgent/Emergent Admissions: Fax: 1-800-339-3554 or find form here.

Discharge Planning and After Hours Contact: 1-800-432-6676, Option 1, Extension 40408       

Prior Authorization Fax: 1-800-552-8633

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